One of the typical reasons to get a hosting server of your own is the fact you shall have 100 % control over the software environment and you may install anything you wish. This will enable you to run apps that require certain software to be present on the hosting server, which isn't possible with a shared web hosting server where you can install software only in the account, but not on a root level. If you aren't very experienced with this sort of matters, nonetheless, you may experience problems as managing a server of your own is different from managing a regular shared web hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, so our administrators can deal with a variety of tasks which should be done or can resolve a variety of problems that you may face.

Installation and Troubleshooting in VPS

The upgrade is available with all virtual private server solutions we offer and you are able to add it either during the signup or at any time later via your billing Control Panel. It features 60 minutes of custom work on your server, so our admins can easily assist you with software installation or setup. They can also troubleshoot any piece of software you have already installed in the event that it doesn't work efficiently, so you won't need to waste time to determine what's wrong since they can help you in a very quick and professional manner. Since this is a one-time upgrade, you could get it just when you need it and if a given task takes shorter time, the rest of the minutes shall be available for the future and shall not be reset in the end of the month. This upgrade is helpful in case you cannot do something yourself or if you have our Managed Services upgrade, but the half an hour of custom work it provides aren't enough for a certain task.

Installation and Troubleshooting in Dedicated Hosting

In case you require our upgrade for any reason, you'll be able to add it to your dedicated server with several clicks through the billing CP or if you need some custom work on the machine immediately after it is put in place, you can get the upgrade during the signup process and let us know exactly what you need to be done, so everything will be ready once your hosting server is operational. Sixty minutes of custom work are included to your account each and every time you acquire the upgrade, so you can take full advantage of this service as frequently as you need. If some task needs less time to be carried out, you will not lose the remaining minutes and they will be available for future tasks. Our upgrade will allow you to concentrate on building and promoting your sites without wasting time on maintaining the dedicated server or the software set up on it. You can take advantage of it if you also use our Managed Services upgrade, but the 30 minutes it comes with are not sufficient to perform all of tasks that you need.