If you have never had a web hosting account or you’re changing companies and the new one uses a Control Panel that you have not seen so far, you may get baffled about how to execute a given task in your account or on your desktop PC. This is why, a lot of web hosting companies have set up a knowledge base, which covers the most frequent questions and difficulties associated with the particular platform they use, instead of adding only general info. This type of knowledge base will permit you to find the desired information quickly and effortlessly, so you won’t need to commit loads of time and effort to things that may require something as simple as hitting a button or ticking off a tickbox. Thus, not only can you get stuff done, but you can also acquaint yourself with lots of new and useful things, both about the way you can administer your account and about the way the web hosting service functions as a whole.

Extensive Online Documentation in Hosting

If you’ve ordered your very first hosting plan through our company or have moved your website over to us, you will get used to our services and our created-developed Hepsia Control Panel before you know it as we have prepared a thorough knowledge base where you can find all the info that you could ever need – both general info in regard to the service as a whole and more specific info about the separate functions that you can make use of and the problems that you can come across. The articles themselves are available in two places. The whole article collection can be accessed via the Control Panel’s Help section. You can access articles that are dedicated to the different functions in each and every section of the Control Panel too. You can acquaint yourself with how to accomplish just about everything, from creating an .htaccess config file to managing a mailing list, and all the articles include thorough instructions, so you will never become disorientated because of an unclear text. Needless to say, if you face a more specific problem and you don’t find a solution in our knowledge base, you can touch base with our client service team representatives 24/7/365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated hosting include exhaustive online technical documentation where you will see information on all the functions that our in-house created Hepsia Control Panel comes with, in addition to solutions to different questions and predicaments that you might confront. All user manuals offer in-depth instructions, so you will not have to worry about omitting something in case you’re intending to export a MySQL database, for example. The troubleshooting articles include a number of different conceivable causes of given problems and the solution for each of them, so if you are unable to send emails although you have the right SMTP settings, for example, you can swiftly see what the reason for this could be and recover the problem with a couple of mouse clicks in your email client. As Hepsia has quite a lot of features, you will be able to find relevant articles in each section. In case you would like to check out all help articles, you can use the Help menu, which is located in the top right corner of the window.